BIIAB Level 3 Award in Kitchen Management
BIIAB Level 3 Award in Kitchen Management

Course Content

BIIAB LEVEL 3 AWARD IN KITCHEN MANAGEMENT

The qualification covers all areas of managing a catering operation including people, administration, the kitchen environment itself and the wider market and the opportunities that this presents.  All of these areas need to be managed and managed well to ensure that a catering operation runs smoothly and profitably, and completion of this qualification will provide candidates with the knowledge and confidence required to meet the challenges that they will fact in running a catering operation.

 

WHO IS THIS COURSE SUITABLE FOR?

 

Whether you are running your own operation, are employing others to manage your kitchen or are looking to make a long term career in catering within licensed hospitality, the BIIAB Level 3 Award in Kitchen Management will provide you or your staff with the tools require to run a successful and efficient catering business.

 

WHAT WILL I LEARN ON THIS COURSE?

 

1 - Managing People
What are Human Resources?
Managing Recruitment
Employee Performance Evaluations – Preparation
Conducting an Appraisal
Uses for Appraisal Systems
The Importance of Motivation
Identifying an Unmotivated Team
Re-motivating a Team
Successful Team Building
Managing People
Abuse in Kitchens
Stress in Kitchens
Conflict
Workforce Planning
Building Relationships between Teams
New Employees
Time Management
Legislation and Employee Rights
Industrial Tribunals

 

2 - Managing Administration
What is Kitchen Administration?
Temperature Recording
Stock Ordering and Control
Food Cost
Gross Profit
Profit and Loss Account
Labour as a Percentage of Sales
Menu Descriptors
Incentive Programmes
Kitchen Meetings
Managing Change
Problem Solving

 

3 - Managing The Kitchen Environment
Hazard Analysis Critical Control Points (HACCP)
Risk Assessments
Environmental Health
Kitchen Design and Construction
Energy Efficiency and carbon Footprints

 

4 - Managing your Market
What is Competition?
What is Marketing?
SWOT Analysis
Customer Needs, Wants and Expectations
Identifying a Target Customer Group
Method of Categorising Market Segments
Customer Occasions
Marketing Objectives
Market and Menu Design
Setting SMART Marketing Objectives
The Marketing Mix
PEST

 

COURSE COST 

 

£200 + VAT 

 

£200 SDS ILA FUNDING ACCEPTED (Not accepted online - please call 0141 553 0010 to book when using ILA) 

 

Fully inclusive of course materials, Handbook, Exam, Tuition, Certificates & refreshments. 

 

Lunch Available for £3.50pp per day. 

Course Arrangements

Available Dates
Mon 15/01/2018
(inc. Mon 22/01/2018,Mon 29/01/2018)
Places available
Mon 16/04/2018
(inc. Mon 23/04/2018,Mon 30/04/2018)
Places available
 or
Contact me to discuss available dates

Time 10.00am - 5.00pm
Length 3 days
Cost £200.00 per person plus VAT
(£240.00 including VAT)
Venue onsite and throughout Scotland
Quantity